Olga Kuznetsova


Every day we feel a diverse range of emotions – sadness, happiness, fear, anger, and so on. All these emotions play a vital role in our well-being. Emotions control our thinking, behavior and actions. The average person spends about 1/3 of their life at work where they must appear cheerful and friendly during customer interactions to enhance service quality. Given that people experience a wide range of emotions during any given workday, emotions that are felt and those that are required may not always be congruent with each other. When such a mismatch occurs, an employee may choose to ignore the prescribed display rules and express genuine emotions during stressful encounters. Such emotional deviance may be detrimental to one’s wellbeing. The purpose of the project is to design installations for office employees. These installations are based on 4 emotions such as anger, fear, sadness and joy. They will help to reduce negative emotions in the workplace, increase positive ones, and will thereby pull employees out of an adverse mental condition and return them to peace of mind. This will give them an opportunity to increase productivity in the workplace and will enhance the physical and mental health of employees.
ied14
Duncan of Jordanstone College of Art and Design
University of Dundee
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